Our maintenance support is delivered through a single-point-of-contact
All Network & Security maintenance support is delivered through a single-point-of-contact utilising the comprehensive range of skills and resources within our dedicated 24/7 technical assistance center.
From here all incidents are managed and dealt with in the most efficient and time effective manner. Our multi-vendor approach is delivered through a wide network of experienced field engineers and allows us to offer a more responsive and efficient network & server support solution to our Clients.
- UK, Ireland and mainland Europe coverage
- A single point of contact for all related incidents
- Networking devices & server support
- Guaranteed responses and fixes within defined service level agreement
- A vast network of skilled and accredited field based engineers backed up by specialist consultants
- 24/7 Service Desk and call logging facility
- Service delivery management
- ISO 20000 certified in IT service management
- Remote and onsite trouble shooting services
Network & Security is committed to delivering the highest standards in maintenance support. Providing our clients with unrivalled levels of service and support in order to minimise downtime and increase both user and overall operational efficiency.
To find out how we can assist you further with your Maintenance requirements please contact us today where one of our representatives will be on hand to deal with your enquiry in more detail.